We now offer FREE returns to the following countries:
- United Kingdom
- United States
To process your return, please visit the following page and select "German" under "Language": returns.gympluscoffee.com/
We understand that you can't always find the right size (and sometimes you change your mind!), so we offer the possibility of returns and refunds.
When making a return, please note the following points:
- You'll need to provide proof of purchase, such as a receipt and/or order number.
- Once you've completed your return, you're responsible for keeping the tracking number.
- The products must be returned within 28 days of receipt of the order.
- Please keep a photo of your order for return before handing it in for return, as a safeguard on your part.
- Products must be unworn, unused, unwashed and with all tags attached.
- Socks can only be returned if they are sealed and in their original packaging.
- Refunds can only be made to the original payment method used.
- Online exchanges are excluded from our return policy. You can return online orders for a refund or exchange at one of our stores.
- For purchases made with a combination of card and gift card, the refund will be applied to the gift card first.
- Separate orders cannot be returned together - this will only cause delays in processing your return.
- We can't process returns for gift cards.