Returns Policy

We now offer free returns to the following countries
  • Ireland
  • United Kingdom
  • USA
  • Austria
  • Belgium
  • Germany
  • France
  • Luxembourg
  • Netherlands
  • Sweden
  • Denmark
  • For all other countries please visit our returns portal below for local pricing

To process your return please visit:

We understand that you can't always get the size right (and sometimes you change your mind!) so we offer options for return and refund.

If you're making a return, here are a few things you should know:

For items purchased at full price (i.e. not sale items) we are happy to provide a full refund for your item(s) up to 28 days from the day you receive your items.

When making a return, keep in mind the following:

  • You must provide proof of purchase for example, a receipt and/or order number.
  • Once you have completed your return, you are responsible for keeping note of your tracking number.
  • Products must be returned within 28 days of receiving your order.
  • Please keep a photo of your order for return before handing over at the depot for your records.
  • Products must be unworn, unused and unwashed with all tags attached.
  • Socks can only be returned if they are sealed and in their original packaging.
  • Refunds can only be made onto the original payment method used.
  • Online exchanges are not included in our returns policy. You can return online orders for refund or exchange in any of our retail locations. (Excluding Kildare Village Outlet)
  • For purchases made using a combination of card and gift card, the refund will be applied to the gift card first.
  • Separate orders cannot be returned together - this will only cause delays in processing your return.
  • We are unable to process returns on gift cards.

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